Security and Payment
Is it safe to order online?
Safer than it's ever been. We use one of the most secure online ordering systems on the market, and are constantly researching and improving our software to make sure we offer the highest possible security at all times.
We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our website cannot be read in the event someone else intercepts it.
We like to give you plenty of payment options, you can use Visa, Master Card or Discover Cards.
We also take security very seriously indeed, so your details will be safe with us. All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud.
What to do if my payment has been declined?
Don't worry – This can happen for a number of reasons.
Try checking all information to ensure that the card details such as the start date and card type are correct and your billing address is the same one the card is registered to. If the problem persists, enter the details of another card and try that. You may also contact your bank to check why your card is being declined.
If you feel you are not getting anywhere, then contact our Customer Service Team, they will try to advise you further.